FAQs
Here are some Frequently Asked Questions. If you would like additional information please call or use our Contact Form.
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What does buying wholesale really mean?
Purchasing wholesale eliminates the layers of potential mark ups by distributors and dealers. Your dealings are directly with the manufacturer under our umbrella and with our support.
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Can I see some examples of wholesale pricing vs what I am paying now?
Yes, contact our support team or submit an application and we will be glad to walk you through our member zone which houses all our relevant documents including the incredible pricing our members get from the manufacturers.
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Is there support in place in case I have any questions or problems when dealing with the manufacturers?
Yes, you are never alone during this process. Our support team is available to help guide you through the ordering process all the way up to delivery.
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What is a no risk membership?
Our NO RISK membership guarantees your organization or facility will profit from our program or we will refund your fee. Ask our membership team for details.
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Who can become an EI Direct Member?
Membership is limited to baseball and softball travel team organizations and facilities. They must be a legal business entity and qualify under other possible criteria.
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Can I resell equipment to my players?
Absolutely and you are encouraged to do this! Your program will benefit from increased revenue and your players will benefit from increased discounts.
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What is the cost to join?
The annual membership fee begins with a $0 cost option. Please be sure to ask a membership representative about our risk-free membership program and payment details.
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Are there any other fees?
There is a tier-based service charge based on the level of membership. Please be sure to ask a membership representative about our risk-free membership program and payment details.
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How do I place orders?
Either by calling the manufacturers customer service department, a designated sales rep or our support team.
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Are there any minimums when ordering?
In most cases there are no minimums, sometimes a manufacturer will charge a small fee if the order does not go over a designated amount like $100.